Heartland Homes custom home.

Three months after closing on our brand new first owner Heartland Homes home, we start experiencing water infiltration issues. We notified our custom home builder Heartland Homes every time water infiltrated our home. Review our custom Home builder responses to our water problems below (see in bold text).  Be sure to Visit our Heartland Homes video(s) on YouTube as well.

our Heartland Homes on YouTube

 DID YOU KNOW an excellent research tool is searching the Better Business Bureau database. Just enter the business name and click search to Check Out a Business. Click anywhere here to go to the BBB (Better Business website).
custom home builder
Photo of our custom built home 3 months after closing. Brand new Heartland Homes home Pittsburgh area.
Brand new custom Heartland Homes home, 3 months old.
our new home photo above is dated May 2004. 3 months after closing when we first experienced water problems.
Heartland Homes Pittsburgh-our new custom home 3 months old.
Heartland Homes Pittsburgh-our new custom home 3 months old.
February 2004 close on our first Heartland Homes brand new home.
New home construction issue. Water starts infiltrating our home three months after closing on our brand new home.
Our custom home builder was notified immediately and every time we experienced water problems.
New home construction issue.
The photo above is a zoomed in photo of our basement foundation wall.
Water in our foundation wall. Section we zoomed in so you should be able to easily see the water on our basement wall.
Water in our foundation wall.
May 2004 water problems started in our first owner Heartland Homes custom home. Reported immediately and every time during our one year warranty to our home builder.
 Welcome to our custom built new home.
Welcome to our custom built new home.
photo above is May 2004, 3 months after closing on our new home construction in Castleview Kennedy Township.

our Heartland Homes Pittsburgh review of our water issues.
our Heartland Homes Pittsburgh review of our water issues.

5 month old brand new custom home.
5 month old brand new custom home.

6 month old custom dream home in Pittsburgh, PA.
6 month old our custom dream home in Pittsburgh, PA.

our Heartland Homes complaint, water issues started 3 months after closing on our brand new home.
our Heartland Homes Pittsburgh complaint. Water issues started 3 months after closing on our brand new home.
our custom home photo above is 6 months after our first Heartland Homes owner new home closing.

our Pittsburgh custom dream home August 21 2004 - 6 months old brand new home.
our Heartland home August 21 2004 - 6 months brand new.

Heartland Homes. Our new home at six months old.
Heartland Homes. our brand new home at 6 months old.

New home construction issue with water infiltration in our custom Heartland Homes home.
New home construction issue with water infiltration.
Photo above 6 months after closing, brand new custom home.

Links to various research tools and custom home information

 

our Pittsburgh custom home builder.
 Pittsburgh custom home builder.
Photo above 7 months after closing on our new home.


our Heartland Homes custom built home picture from August 2004. our custom home builder office is around the Lawrence, PA area. Which I believe is around Bethel Park and South Hills areas.
our Heartland Homes custom built home picture from August 2004.
Photo above 8 months after closing.


PLEASE KEEP IN MIND THE FOLLOWING:
1. We closed on our brand new first owner Heartland Homes home February 2004.

2. We notified our custom home builder the first time we started to experience water problems in our home.

 Please see all of the emails in the next column. Heartland Homes did acknowledge our water water and Heartland Homes told us they would Continue To Work Towards A Solution, etc.

3. There is a long 5+ year history here, which is more detailed at our other site heartlandhomes.daverome.com

4. Never at any time during our 1 year warranty from when we started with water problems May 2004, through May 2005 did Heartland Homes ever come into our home to look at the water problems from inside of our home. We have no idea what they did outside or if/when they may have looked outside of our home? We do know it wasn't until we filed our BBB complaint that Marty Gillespie of Heartland Homes contacted me, Dave Romesburg and asked to come into our home.

5. We will probably do a high level type of photo just to give everyone a snapshot of our history. Again please visit our site above for more details. We do not plan on making our websites completely redundant. There is too much history, thousands of photos, etc for 1 website.

6. The ONLY Structural Engineer to ever come to our custom home built by Heartland Homes was the Structural Engineer we paid and John was also the expert witness for our Heartland Homes lawsuit, court trial in December 2008. See our STRUCTURAL ENGINEER REPORT section further below.

Review our Custom Home Builder Responses below...

READ EVERY EMAIL WE SENT TO HEARTLAND HOMES and emails we received FROM Heartland Homes by clicking the link directly below.
Click here to read every email we sent to our custom home builder, Heartland Homes in Pittsburgh, PA.

Click our custom home photo below and read all three emails and signed letter from Heartland Homes warranty department. We received this signed letter after our visit from Marty Gillespie Heartland Homes Pittsburgh.
Heartland Homes custom home warranty.

July 22 2004 email from our custom home builder, Heartland Homes; Wet Basement remedy to begin in the next few weeks...

September 21 2004 email from Heartland Homes Pittsburgh, our custom home builder; Due to the extreme amount of water... Castleview is still a work in progress...
 
January 21, 2005 (8 months after our water issues started) review email from Heartland Homes stating We will continue to Work Towards A Solution, weather is A factor now...

Click below to view Heartland Homes email regarding our water infiltration issues. Stating our basement remedy to begin, Castleview is still a work in progress, and 11 months after we close on our brand new home, We Will Continue To Work Towards A Solution.
Heartland Homes email.

June 29, 2005 (16 months after closing & 13 months after our water issues started) click photo above to read letter from Heartland Homes to the BBB (Better Business Bureau) stating they met with Mr. Romesburg and discussed solutions for his door and wet basement problems. We are working to remedy these issues.
 

our custom built Heartland Homes home.
custom built Heartland Homes home.
Click to review the photo above noting water coming in from our basement wall. Newspaper shown in our custom home photo above is dated June 14, 2005. Click to view a larger size of this image or ANY image on this page. You can see the date of the newspaper when you click on the image above.

our Heartland Homes review of our water issues.
our Heartland Homes review of our water issues.

our Heartland Homes custom home in our Castleview Estates community. Marty Gillespie of Heartland Homes did come to our home after we filed our Heartland Homes complaint with the Better Business Bureau (BBB).
our Heartland Homes.
Click photo above to see water in our foyer, photo is from June 2005. We closed on our new custom home February 2004.

our Heartland Homes complaint below shows water in our foyer and signed letter from Heartland Homes. We received this letter after Marty Gillespie Heartland Homes came to our Heartland Homes home.
Heartland Homes
We included the Better Business Bureau letter with this photo of water in our foyer so you could see what Heartland Homes was referencing in their letter to the BBB (Better Business Bureau). Click picture above to read this letter


Custom home construction photo below shows our custom home, 19 months after closing.
Custom home construction.
Photo above is another photo, different time frame actually from September 2005. This picture is 3 months after the photo above dated June 2005 showing water in our foyer.

our Heartland Homes custom home in our community.
our Heartland Homes custom home in our community.
Photo above represents a high level snapshot.


Folks we will not be posting all of our custom home photos on this site. We have literally thousands of photos, since our water infiltration issues started 3 months after closing on our brand new home. Our water problems started May 2004 and continue.

our Heartland Homes complaint - June 2005 water problems.
our Heartland Homes complaint - June 2005 water problems.

Click to review the photo of our love Heartland Homes custom home photo from December 2005.
See our love Heartland Homes custom home December 2005.



Image of our custom home is from January 2006, see the timestamp (metadata) from the photo of our custom home. We reported our water problems to our custom home builder starting May 2004. Our custom home Pittsburgh PA.
our custom home Pittsburgh PA.

As we pointed out further above the Heartland Homes emails we received from 2004 into 2005.
July 22 2004 email from our custom home builder, Heartland Homes; Wet Basement remedy to begin in the next few weeks...

September 21 2004 email from Heartland Homes Pittsburgh, our custom home builder; Due to the extreme amount of water... Castleview is still a work in progress...
 
January 21, 2005 (8 months after our water issues started) review email from Heartland Homes stating We will continue to Work Towards A Solution, weather is A factor now...
Our Heartland Home showing various photos of water infiltration into our brand new home.
Our custom built Heartland Homes home.
our Heartland Homes photo above is a very large photo. Please be sure to click to view this very detailed photo of our custom home.

our Heartland Home 5 years later after we remove brick and pull back vinyl siding. The photo below is after Marty Gillespie of Heartland Homes did come to our home back in 2005.
Heartland Homes - our custom home builder.
Please click on the photo above to view this very large detailed photo of our home. This photo will show where we chiseled brick veneer from the front of our Heartland Homes home. Photo above is from 2009, we have had water infiltration problems since May 2004. We reported our water problems to Heartland Homes.

Heartland Homes was the builder of our brand new custom home. Andersen Windows are installed throughout our home. Here is the Manufacturers statement regarding FLASHING their windows. We received this informative document along with our pre-closing walk through.
Pittsburgh custom home builder Heartland Homes.
When you click to view the Andersen Windows document above, you will see the !CAUTION statement: Andersen' head flashing and installation flanges DO NOT take the place of standard window and door flashing. Unit must be properly flashed, etc..

After 5 years of water problems in our home, this is the reason why we chiseled bricks from our brick veneer. We wanted to see what was behind our brick veneer in the front of our home. We did not remove the bricks prior to submitting our evidence for our Heartland Homes lawsuit.

STRUCTURAL ENGINEER REPORT

Our Structural Engineers report for our Heartland Homes complaint regarding all of our water problems.
Custom home inspection report.
Page 1 always click to view all photos or images. Click to view the full details of the Structural Engineer we had come to our home and be an expert witness at our trial.

Here is page 2 of our custom home inspection report from our Structural Engineer we hired. I would ALWAYS recommend hiring a reputable Structural Engineer like we did.
Custom home inspection report.
Page 2 of our Structural Engineers report

Heartland Homes Pittsburgh review our custom built home details.
Heartland Homes Pittsburgh review our custom built home details.
Photo above is the outside of our Heartland Home where we chiseled brick veneer from the front of our home. We know it seems extreme, HOWEVER the photos where we removed brick veneer is from around February 2009. As you can see in most of the pictures posted 2004 our water issues start. Photos in the right column show photos from 2007, then 2008 and we continued to have water problems in our 1st owner brand new home. See photos..

Front door area of our Heartland Homes custom built home.
Heartland Homes custom built home.
Click to view what we have installed behind our brick veneer around our front door area.

Our Heartland Homes-3months after closing we started having water infiltration issues.
Heartland Homes-3 months after our closing.
June 14, 2010 Nine Pittsburgh area public high schools earn Newsweek Honors. Newsweek has named nine public high schools in Allegheny County and one in Beaver County as among the top 6 percent of high schools nationwide.
List of schools include

Blackhawk 857
Upper St. Clair 905
Quaker Valley 994
Pine-Richland 1,020
Hampton 1,183
North Hills 1,331
Pittsburgh Allderdice 1,538
South Fayette 1,543
North Allegheny 1,556
Mt. Lebanon 1,564

 

our Heartland Homes home photo dated July 11, 2007.
Heartland Homes photo of our new home from July 11 2007.
Please keep in mind we closed on our Heartland home February 2004, water problems started May 2004. We reported our water problems to our custom home builder immediately starting in May 2004.

our custom home over 3 years old, built brand new in 2004.
our custom home photo is dated July 17th, 2007.
our Heartland Homes Pittsburgh home. Over 3 years old.

Photos below are from dated July 8 2008. See the newspaper in first custom home photo below. Here we show the water problems in 2008, that started in May 2004, as you can see in photos above left column.
Custom Heartland Homes home.
Custom Heartland Homes home.
Click basement photo above to see both sides of our Heartland Homes basement foundation wall in 2008. over 4 years after closing on our first Heartland Homes.

our Heartland Homes custom dream home in 2008.
our Heartland Homes custom home.
Click on the photo above to see the newspaper dated for July 8, 2008. If you recall and review the section above titled Review our Custom Home Builder Responses above you will see our water problems were acknowledged and we were told they would "continue to work towards a solution" in January 2005.

Our Heartland Homes complaint below shows the same photo of our basement wall. Also see the email insert from Heartland Homes stating "we will continue to work towards a solution."
Review our Heartland Homes homes.
See all of the Heartland Homes email and communication in section above titled Review our Custom Home Builder Responses

Click to view a close up of what our cinder block foundation looked like in this area. Pittsburgh custom home builder Heartland Homes>
Heartland Homes built our custom home in Pittsburgh.

 

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Heartland Homes

our Heartland Homes complaint Better Business Bureau

 

our Heartland Homes lawsuit
 

our Heartland Homes complaint State Attorney Generals Office



 

 

 


















 

Our Builder of our Custom home
LOVE HEARTLAND HOMES

"DREAM IT."
"BUILD IT."
"LOVE IT!"

"Pittsburgh's #1 Custom Home Builder."

"More than 20 years ago, Heartland Homes was created with the desire to be the very best.
Whether a single-family home or an entire community,
our goal was then - as it is now - To exceed customer expectations on every level.

Today, our company remains resolute in our commitment to excellence.
We take great pleasure in offering exceptional value for every dollar spent in building your home.
What's more, we treat each and every customer with Honesty and respect. If it's important to you, it's important to us.

Quite simply, we at Heartland Homes are passionate about what we do.
In turn, we hope to share that passion with you throughout the creation and building of your dream home.

Our Mission Statement:
To create custom homes of the highest quality at an affordable price with excellent customer service that exceeds expectations.

Welcome to our Heartland Homes Castleview community. Where we bought our brand new home and where we continue to live today.
Heartland Homes custom built new home community that we live in.

Go to our Heartland Homes blogHeartland Homes blog our custom Heartland Home.

our Heartland Homes complaint our home experience.
our Heartland Homes complaint.

  • Pittsburgh custom home

I am working to rebuild and optimize our sites to have a more fluid flow on Apples new iPad. Our photos and timeline of our heartland homes complaint, details and our custom photos to review will have a nicer flow. Also check out a few of our photos below on our Apple iPad. Including our Heartland Homes website. Check out our custom Heartland Homes photos and websites on an Apple iPad.
our custom Heartland Homes on Apple iPad.

Its nice to see that Google Analytics already includes the iPad in your website statistics. Our Apple iPad we use to view our custom home photos.
our Apple iPad we use to view our custom home photos.

our custom home by Pittsburgh Heartland Homes on Apple iPadour custom home by Heartland Homes on Apple iPad.

Water problems start in our custom built home 3 months after closing on our brand new home.

click diagram below to view our Heartland Homes custom home timeline.
Heartland Homes our custom home.

Review our Heartland Homes Pittsburgh details and photos of our brand new custom built Heartland Home.
Heartland Homes Pittsburgh review our details.

Our six month old brand new home. Our custom dream home in Pittsburgh, PA. Our custom home builder Heartland Homes in Pittsburgh, PA.

Heartland Homes custom home builder new home construction

our custom Heartland Homes builder responses to our water problems with our home during our 1 year warranty. Included please review Heartland Homes response to the complaint we filed with the BBB, Better Business Bureau.
our custom Heartland Homes home Pittsburgh.

Visit our custom home by Heartland Homes

Heartland Homes letter to the Better Business Bureau in response to the Heartland Homes complaint we filed in 2005. This signed letter from Heartland Homes was after Marty Gillespie of Heartland Homes came to visit our home.

Heartland Homes Better Business Bureau letter.
 Marty Gillespie and Craig Falconer both from Heartland Homes did visit our home after we filed our Heartland Homes complaint with the Better Business Bureau. Click on image above to read the letter from Heartland Homes Pittsburgh.

Custom home builder

Where our custom home stands today.

We haven't been in and out of court many times.  We want to make sure everyone has the facts...

We have only been to court December 2008 for the Heartland Homes lawsuit we filed late 2007,  early 2008. 

We received the Judges verdict, in our favor in Jan/Feb 2009. Heartland Homes appealed the monies portion of the verdict. The monies portion of the verdict was a little over $11,000.00. We spent over $19,000 just in legal fees, without repairing our home.

We had a damages only mini-trial if you will because of the appeal. I think that was February 2009 perhaps. After this mini-trial that lasted an hr or so, we called our attorney and stated we filed to discontinue our lawsuit. We still won the verdict in our favor, however we walk away with no monies from Heartland Homes to pay to repair our home or recoup any costs. We figured why bother.

In our opinion, if we would have submitted a more granular initial inspection among other things, we could have been further ahead. Water problems started 3 months after closing in May 2004. Our Heartland Homes trial was in December 2008. Check out our photos on this page, I think our photos represent a very accurate detail of what it was like living in our brand new home.

The Structural Engineer we paid to inspect our home is the only Structural Engineer to ever come to our home. Read the section STRUCTURAL ENGINEER REPORT.

Never at any time during our 1 year warranty did anyone ever come into our home representing our custom home builder Heartland Homes to see the water problems we reported at least 9+ times during our first year. 

We did chisel out bricks from the front of our home and pulled back vinyl siding, then had our Structural Engineer come back to our home to see exactly what was behind our brick veneer and vinyl siding. Please read the 2 page STRUCTURAL ENGINEER REPORT section. This is an engineer we hired, we paid and John also was our expert witness during our court trial in 2008.

 

Below are a few various search phrases you can use to find our websites.

  • heartland homes
  • heartland homes reviews
  • pittsburgh heartland homes
  • pittsburgh custom home builders
  • custom home builders Pittsburgh pa

Check out other sites we